Returns and Refunds

Youth Encounter is a 501 3-C non-profit organization. No returns or refunds will be given for donations. If you have any questions about your donation please contact Youth Encounter at 651-287-8476 or email gifts@youthencounter.org for assistance.

Event Cancellation Policy

When you register, both your group and Youth Encounter make commitments to each other. In turn, Youth Encounter makes commitments to hotels and other companies. So we will handle cancellations in the following way:

Deposits are non-refundable at any time.

Before your event’s standard deadline, your group’s size may be reduced from the numbers you originally reserved and only the unused deposits are forfeit.

After the event’s standard deadline, your group guarantees that it will pay the full event fee for all spaces that are reserved at that date, even if there are fewer people who actually attend. It may be possible later to increase your numbers, if space is available. Please call to ensure space is still available.